Refund Policy

Refunds (if applicable)

Refund requests should be raised within 30 business days from the date of delivery. We will not be able to offer a refund or exchange for any orders that exceed the 30 business day refund period.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

When your item is shipped and hasn't been delivered yet, you cannot ask for a refund until it is delivered to your house and you return it to our warehouse. Once the item is delivered to us without any damage we will fully refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at contact@coinspeso.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@coinspeso.com and send your item to: 3058 Casey Drive Unit 204 LAS VEGAS Nevada.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 3058 Casey Drive Unit 204 LAS VEGAS Nevada

Cancellation:                                                                                                                You can cancel your order anytime while it still hasn't been shipped yet, if it is marked shipped and we have uploaded the tracking number, we can't cancel your order under any circumstances. What we can do is refund your money once the item is delivered to you and you send it back to us and it is confirmed as delivered.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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